Mike and I can't begin to thank you, Joe, Eva and the whole Embassy Team for such a phenomenal evening. From the beginning of our dealings with Joe we were confident that everything would exceed our expectations - and it did.
To begin with the food was exquisite, a special thank you to Mike for his mastery in the Kitchen. Our family and friends are still raving and complementing the food. From the food stations - to the risotto - to the desserts everything was delicious and flawless.
Also please thank Eva for her extraordinary service and attention to detail. No request put forth to her went unfilled. Her staff was courteous, professional and catered to all our guests needs...I am truly appreciative of this.
Michael and I had a memorable and perfect wedding which was large in part thanks to the Embassy team. I will send a formal thank you card in the weeks to come and also call Joe personally to thank him. But in the interim please pass along our many thanks and appreciation to the whole team.
Michael & Melissa Forgione
Our family has been coming to West River Event Centre for the last 4 - 5 years....and we've also had a couple of family events at the Terrace Banquet Centre (50th wedding anniversary).
We highly recommend your banquet facilities to many of our friends and their friends and our extended family and will continue to do so. My father-in-law's 80th birthday party was great!
The food and service were excellent....Your staff were always attentive to our needs/requests; the re-folding of your napkins (once you left the table and placed your napkin on your chair) nice added touch; My thanks goes out to your staff for a job well done! ....Romina; Jolen E; Myra; Erwin; Marianna; Jessica.
I look forward to our annual MGM Christmas party on Sunday December 6, 2009 at West River.
Sunday was great! Everything went smoothly, I was so happy with everything. The hall was set up perfectly, the staff was great (especially Victoria, she was wonderful) and the food was delicious. Thank you so much for everything and all your help, it is greatly appreciated. -Mary Boichevski
I just wanted to thank you again for all your help in preparing for the shower... Your entire staff yesterday was absolutely phenomenal and left a lasting impression on all my guests! Everyone was leaving making comments like "I would definitely book an event here"!!
Starting in the morning, your set up crew was incredible... We were short a couple of tables and linens and they were so accommodating and friendly with us. They worked so hard yesterday and especially with a 'full house' of functions...
The service from each and every one of your staff members during the day was phenomenal... I didn't catch all their names but there were three that really stood out yesterday.... Sam, Sal and a lady that had an accent and a pony tail. Everyone from the shower was raving about the service and how friendly and polite everyone was... Sal, the floor manager, was absolutely fantastic. He kept everything well under control and had a smile on his face the entire day... He made everyone feel welcome!
And last but not least.... Compliments to your Chef and Kitchen staff... Everyone absolutely loved the food... With a bridal shower of that size, it is really difficult to please over 100 ladies... LOL... but honestly, everyone I spoke to had a comment about the Penne Alla Vodka and/or Chicken... It was fantastic!
Again, I would like to thank you and your entire staff at West River, for making my bridal shower so special and memorable.... Sincerely, Vita-Maria Ingoglia
Hi Marianne, we are both very happy with how everything went, service and food were incredible and everyone is praising how great everything was. We are in Nice France right now but just seen your e-mail and wanted to say thanks for everything, Ciao -Fab Santangelo
Thanks for following up, the shower was wonderful (despite the rain). I can't believe it's already over! Everything went well, we were very pleased with the food and the service provided. My mom said that Sal was a great help throughout the entire day. All our family and friends were blown away with the tent and the surrounding grounds, they thought it was a beautiful location. The food was great, everyone only had positive things to say. Seeing as we had a great experience with the shower, I'm really looking forward to things being just as nice at the Terrace on our wedding day.Thanks for all your help, I know my mom appreciated it all and was very satisfied with the turn out. Take care, Melissa
The bridal shower was absolutely incredible! I had an amazing time and everything went very well. I want to thank you so much for all your help in coordinating the event. The service was so great and our room manager was wonderful. He was on top of everything and he constantly asked to make sure we were having a good time and if there was anything he could do. I'd love to have him again on the day of the wedding if possible…Thanks again for everything. I'm very excited about having the wedding with you. -Marilynn D'Agrosa
…everything went really well! The service was terrific, the food was amazing as EVERYONE told me! Also Lily was great too...she even served the bridal table drinks personally. If at all possible i would like to have her as my room manager at my wedding reception. -Beth Fields
Thanks for asking that's very nice. Perfect, other then my kids screaming their brains out! Your team especially Victoria were amazing from the service to the food. Thank u very much for everything please thank everyone for us. Sincerely, Ani
Thank you for inquiring about Nadine's shower. I am pleased to say that we were very impressed with your service. It was most attentive and courteous. We also received many positive comments regarding the food and overall service. YOU, especially were very reassuring and considerate during the planning.
Thanks again and we look forward to the wedding. Sincerely, Carmina
The shower was amazing. I had a great time. Brian, the room manager and all the staff were great. They really made the night go smoothly for me - as I was not really paying attention to time. Brian kept reminding that different meals were going to be served in 'x' amount of time - which was great.
The food was great & you all assembled the room very nicely. There were many compliments from my guests on the beauty of the hall, and the food etc.
All in all, it was a great night.
Thank you again for all your help. It was greatly appreciated. Since this was the first event that I actually hosted at a hall, it was nice to know that you were there, to answer any questions I had regarding various items. Your help, and that of your staff made the days leading up to the event, and the night of the event easy and run smoothly. Can't wait for the wedding!! Thanks again, Maria Bianchi
Yes the shower went great!!! We all had a blast. The staff was a pleasure to work with, so helpful and considerate. Especially Lily, the room manager, she was wonderful!!! Thanks so much, hope to work with you one day soon, Michelle
The wedding was great. I think everybody had fun. The food was good, too...yes, I got to taste it! It was so much, though! The staff was great with everything and I thank them for allowing us to stay so late. We had to stay or we knew we wouldn't get it all done until we got back, and that was just last week!
Thank you for everything. It all worked out perfectly, rain and all! –antonella
I just wanted to write you a quick email to say THANK YOU. My shower on Sunday, August 9th in the Florentine Room was amazing!
You were so helpful and accommodating and you offered so much great advice. You were quick to reply to all my emails and you answered every question promptly and in great detail.
We were so happy with every aspect of the shower! The room looked beautiful, the wait staff were attentive, professional and timely. Victoria was so caring, helpful and understanding, I felt like she was more of a guest!
As for the food, our compliments to your chef! Everyone raved about it and everyone, including Gary and I, can't wait to enjoy the food again at the wedding in November!
Please pass this message on to Rob Ruffolo and let him know how much we appreciate his help in putting together the menu. He gave us so much guidance, made great recommendations, and gave us great value for what we spent. We are so thankful for his help.
This is such a crazy and exciting time in our lives and in our culture, good food and good hospitality is of the utmost importance, particularly at an event as important as a wedding. We feel confident that choosing to have our shower, stag and wedding at the West River is one of the best choices we've made in our planning.
Thank you again for all you did to make this day a huge success!
We can't wait until November! Talk to you soon! -Jamie Bravo and Gary Medeiros
Thanks for the congratulations! We just got back from our honeymoon and are enjoying married life so far. We wanted to thank you for everything on the day of the wedding, everything went fabulous and we thoroughly enjoyed ourselves. The staff and the manager that night was phenomenal. -Opal & Simon
I wanted to personally thank you Stephanie & Marianne for your attention to detail and for the wonderful service we received for Michelle's shower on June 14th. The hall looked great and the food was even better. I received sooooo many complements about the shower. Your staff was very attentive and helpful. I can't wait till the Wedding! Everything was just perfect!!! A special thank you to you from all the RISI family!! Take care, Thanks, JOSIE RISI (mother of the Bride!!!!)
Myself and Angelo had an amazing time, and the staff was fantastic. The tent was such a great spot to have a party…..From what I heard, the food was really good. I didn't really eat because I was busy working the room…lol.
Our parents were also very pleased. Excellent job to everyone at West River!
Best Regards, Jennifer Fasciano
It was a beautiful day. Everything went so well. My guests were happy and loved the food (especially the Rotollo)...which made me happy too.
You’re staff was very helpful and checked on me often. I really appreciate all you’ve done. Thanks again...hope you have a great week! :) Daniela Peros
The service we received from everyone......from you to Ian, Victoria, and the rest of the staff was second to none. It was beyond our expectations of West River.....We are so very grateful for all of you. Our guests were also just as impressed. Thanks so much for being there to make sure everything went as planned......and everything did. Thanks again. -Grace
Sorry for the late reply, its been a crazy week. But it was AMAZING. Everything was great - the food, service. Lily took great care of us. I can't wait for the wedding. Thanks again for all your help, Stefanie Sardellitti
Thanks so much for a terrific event. Everything was great. The venue was perfect and the food was excellent (particularly the meat and fish).
Lily and the staff were friendly, courteous, and very accommodating…For most of our guests it was the first time at west river and you'll be pleased to know that they were all quite impressed.
Thanks again and please pass this along to Rob.
Sorry for the delay in responding. We can't thank you and everyone at The West River enough for everything the day of our wedding and leading up to it. We couldn't stop talking about how great everyone and everything was from the Stephanie, you, the waiters and waitressing Staff to our banquet manager and the most importantly the food!!! We are still hearing compliments about it. It all turned out beautifully and beyond our expectations....So with the most gratitude we Thank Everyone at the West River for making the most important day of our lives go off without a hitch.
Love, Cesare and Najme Mirabelli
We are here in Mykanos having an amazing time! Giancarlo and I both agree that our wedding was absolutely beautiful and we had an amazing time! Nothing went wrong (that we know of) all the decor was beautiful, the service was flawless and my family did not leave the dance floor until the lights came up! I didn't cry the entire day until our last song - I was so sad that the day was over because it was one of the best days of my life. Thank you for everything - you were fantastic and I was so glad to have someone like you working with us!
I can't wait to show you some pics! -Stephanie
The staff, service and food was superb. Your professionalism and fine detailing from start to finish is second to none. My family and friend were complementing the whole evening. Thank you for making Brianna’s Communion Celebration so special.
Sincerely, Anna Cicione